If you need help with your purchase or have any questions about the FlamingoMC server, we're here to assist you. Our support team is available through multiple channels to make sure you can reach us whenever you need. Click on one of the buttons below to get in touch with us as quickly as possible.

• Pricing: All prices are inclusive of VAT.
• Gateway Fees: Please note that a gateway fee may be applied depending on the payment method you choose (e.g., PayPal, Credit Card, or local methods). This fee is calculated dynamically and will be clearly displayed at the final stage of checkout.
• Digital Content: All purchases are classified as digital content. Due to their nature, all sales are final—no refunds or returns will be issued.

• Age Requirement: If you are under 18, you must have permission from a parent or legal guardian before making a purchase.
• Seasonal Items: Items purchased for a specific gamemode (excluding ranks) are seasonal. These items expire at the end of the current season and do not carry over. No refunds are provided for expired seasonal content.
• Server Rules: A purchase does not grant immunity. All players must follow the server rules; bans or mutes resulting from rule-breaking will not be refunded.
• Gifts: Purchasing items for other players is only permitted as a pure gift, without any expected compensation or trade.
• Registered Company: FlamingoMC is a trading name of Luckycraft. Registered in the Netherlands. Chamber of Commerce (KVK): 93046146